40 points
what scam? the customer wanted them to work on their computer, so they did, and charged the customer accordingly.
-23 points
32 points
*
what lie? they told the customer the truth from the beginning, and still agreed to the customer’s demands to work on the problem. they agreed to remove all viruses from the peripherals, which they did, because the peripherals were returned to the customer at the end virus-free.
6 points
5 points