Banning spam accounts on kbin.social is a cumbersome affair.
E.g., today @bayaz tried to ban several spam accounts. But that just did not quite work:
Instead of straight forward banning the accounts responsible for spam, those accs got unbanned.
How come?
If magazine owners ban a spam acc which prior went unreported, the ban button triggers an unban command.
To effectively ban accounts, they must be reported first. Approving the report will trigger a ban. I.e. magazine owners must report the account identified as spam to themselves to enforce a ban.
Therefore, pre-emptive banning of spam accounts does not work on kbin.social.
This is a serious problem which needs to be addressed asap.
It would be nice if the report feature had a way to indicate if the problem is spam, content or whatever other issues people might have. You could have a threshold for spam reports to put the account in review and prevent of hide it’s posts.
@jayrhacker
Would you elaborate on this?
I have to type 4 letters for every spam I see. I’d prefer to check a box (on my phone where typing is annoying this is even more useful) I do this dozens of times per day - it gets annoying fast.
A short pull-down list would work well: Spam, Harassment, Site ToS Violation, Thread/Group Rules Violation, etc.
This way you can automate rules like: if an article get’s N spam or harassment reports it’s put into the review queue and hidden until a Moderator can review it.
You can write a reason when you report a post. Are you actually seeing that as a moderator?
Most forums have dedicated categories for common stuff like this. Written reports are fine if an explanation is needed, not for the newly created samename37 spambot account illicitly selling drugs (or something that is probably phishing, like the delta airlines refund ticket type stuff) without really doing much to hide it.
It’s the same communities and overwhelming at times to the point it doesn’t even feel productive or even needed to report it. This is the lowest of low-hanging fruit.
Could you point me to some of the magazines where you feel this is particularly rampant right now?
@Kierunkowy74
Yes, moderators can access the reports tab within the magazine panel. Every report must include some reason, hence moderators see them. Regarding bans: without giving a proper reason, no ban can come into effect.
You can also check the modlogs on kbin and lemmy instances for bans (does not apply to mbin).
@bayaz @jayrhacker