Banning spam accounts on kbin.social is a cumbersome affair.
E.g., today @bayaz tried to ban several spam accounts. But that just did not quite work:
Instead of straight forward banning the accounts responsible for spam, those accs got unbanned.
How come?
If magazine owners ban a spam acc which prior went unreported, the ban button triggers an unban command.
To effectively ban accounts, they must be reported first. Approving the report will trigger a ban. I.e. magazine owners must report the account identified as spam to themselves to enforce a ban.
Therefore, pre-emptive banning of spam accounts does not work on kbin.social.
This is a serious problem which needs to be addressed asap.
Can you get me the full usernames including domains
They are kbin accounts, so typing them out should work as expected.
you could try either downvoting or commenting on the spam to see whether that makes it visible to me.
One of them had 2 downvotes already, but done and done
Okay, thanks for your patience. I think we’ve hit the limit of what we can do at this point.
Nothing changed with your downvotes or comments. Going through kbin.social/u/{user}, I was able to view and delete PellyNews’s threads. I am unable to do anything with the other two users. Even though I can see they exist, the relevant threads do not show up for me under their profiles.
I’ll file the issue and keep just deleting what I can until things are sorted out on the backend. Thanks again for your help on this.
I was able to view and delete PellyNews’s threads
I’ll file the issue and keep just deleting what I can until things are sorted out on the backend
I still see them, eg https://kbin.social/m/food/t/982256 or https://kbin.social/m/food/t/982254
Also, here’s another thread from a different user: https://kbin.social/m/food/t/982032
EDIT: Though perhaps it makes more sense to not remove all of the ghostly posts, to make sure the root cause can hopefully be fixed
Looking at the modlog, the ones you removed were posts (microblogs). Relevant to the issue?
I also see the modlog showing the unban command, much like mentioned in the thread description here.
Looking at the modlog, the ones you removed were posts (microblogs). Relevant to the issue?
Nice catch!
With your direct links, I was able to see those threads. I attempted to delete two of them, and the modlog shows that I was successful. I’ve left the third for now as evidence for any developers who care to look.
Regarding “unban”, I’m hoping that’s just a bug in how things are printed. The ban does show up in the moderation log.