20 points
The chargeback will get you your money back when you have a legitimate case. They are not legally allowed to stop you from doing a chargeback, they are allowed to no longer do business with you. This is actually what many companies will do if you chargeback.
16 points
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5 points
I was actually very unsure which of you was right, but the best source I could find was this, and software on an online store is specifically exempted from the 14 day cooling off period.
I guess it would depend on whether remote deactivation would be considered a faulty product?
6 points
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