They knew about the PSN requirement for 6 months before launch. This makes Arrowhead at fault here.
How does that make this Arrowhead’s fault? What should they have done?
Not allow sales in countries outside the PSN ones would be the obvious move.
If they knew PSN was going to be required to play, then they would be massive scumbags to sell to folks they know can’t play.
Require a PSN login from day one. So the people who cannot or would not make one simply could refund directly from steam within that 2-hour window.
If the PSN servers were down, they could have fallen back to setting a flag on the client computer to say they’ve logged in at least once. That would reduce their PSN load to only new logins. But would prevent anybody from starting the game without logging into PSN.
I’m glad PlayStation has capitulated on their PSN requirement today. But Arrowhead leadership failed their customers. To put us all in this situation to live through this drama
It’s also posts possible that they intentionally sabotaged the PSN rollout early on, knowing this shit show would ensure and force Sony to reconsider a dumb decision.