There’s a pattern of belief among the rich and powerful that is basically like, “people don’t actually know what they want. They think they do but what they actually want is different, even if they don’t recognize it.” When they say “this is what you want” they think they’re giving us the thing we actually want. They believe what they’re saying.
I find that to be equal parts fascinating and terrifying.
Well there is truth in that. Look at politics. Lots of people what a better workd and know what the end result us , but they don’t know how to get that. Or for a simple example. People will reply to survives saying they want dark roasted coffee, but they mostly buy medium roast i the usa.