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7 points

I have a very new Thinkpad (X1 extreme Gen 5) and it has been a lot of trouble. Started out with a bad battery which I had to get support to change out. A few months later one of the fans jammed, and instead of being replaceable like on older models, it was welded to the Mainboard, meaning that the entire board needed to be replaced, CPU GPU and all. A few months later, my performance took a huge hit, and I needed to get the Mainboard replaced yet again. The customer support was really great, but they definitely don’t build them like they used to.

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1 point

That’s truly disappointing! 😕

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