Sophos endpoint for years. We had an issue like this when we installed their software on one of Microsoft surface that use MS CPU we bricked every one of them. Kept Sophos and got rid of all the surfaces with Microsoft CPU.

If it’s any consolation, this is the first issue of its kind in the multiple years we’ve been using CS. Still unacceptable, but historically the program has been stable and effective for us. Hopefully this reminds higher ups the importance of proper testing before releases

I mean it seems almost impossible that they either didn’t have a staging process to test N number of machines either virtual or otherwise or it passed through but it just seems insane that a problem of this magnitude went out to this many people.