It often feels like there are only 3 productive hours in typical American white collar work day.
What if we just cut out the rest?
Edit: Some great responses. So responses must have also been said about the 5 day and 40 hour work weeks.
I think big part of that is that the person is available to deliver service at anytime during the 8 hour work day and you have to be good at it. That’s why management allows this. They ain’t giving up 5 houra of that so they have to hire another "overpriced cost center* to fill the slot lol
Overworking certain people ends up costing more if their error rates cuts in operations.