For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment.
No joke, I walked into vw dealership couple years ago to test drive the ID.3, nearly ready to buy it by end of 2021 (replace my eGolf).
The interior controls and their ergonomics were shockingly bad. Unlit touch strips for volume and temp, touch buttons on steering wheel, mirror adjust switch that freely rotate so you don’t know which mirror is adjusting, only two power window switch to control four windows on driver door, gear shift that’s totally hidden by steering wheel…
Just awful.
Jesus, touch buttons on the steering wheel it’s the most asinine type of control ever, you’ll be activating this by accident all the time.
Maybe if you havea heath condition that makes your hands thrash around uncontrollably, but then you shouldn’t be driving in the first place.
Yes, but it’s not the tech I hate, is how bad it’s implemented. I had a Cupra Leon for two years and the infotainment system (relatively comparable to the ID 3, only a different theme installed) crashed more often than I drove the car. Before that I had a Golf 7 and I loved it. Who greenlighted the interior of current gen VWs deserves to be fired and hit with a bag of slugs repeatedly. I’ve been driving a lot of different VWs over the last eight years but the last car was so bad I’ve switched to a completely different manufacturer. And by bad I mean exclusively the infotainment, the car itself was great.
