For me, it may be that the toilet paper roll needs to have the open end away from the wall. I don’t want to reach under the roll to take a piece! That’s ludicrous!
That or my recent addiction to correcting people when they use “less” when they should use “fewer”
I’d argue that this is petty, because you’re still technically able to get support for your issue in the end. It just takes a lot more effort in everyone involved; More effort on your end to actually get support, and more effort on support staff because they have already answered your question a hundred times further up the thread.