Bens undelayed train experience reminds me of a story. Once I had a KLM flight delayed several hours at a major European airport. They sent an email and app notification so I planned accordingly getting to the airport with plenty of time before the new departure. Unfortunately they closed ticketing and stopped accepting checked bags at the original departure time cutoff. So despite being very early I still missed my flight. Why would you inform the delay but keep original deadlines? KLM I expected better