Noticed this update got pushed just now.
Edit: Seems they’re doing this to prevent costs from arbitration. Read comment below.
I think there’s a bit of a sea change in business generally where arbitration ended up being worse for corporations if too many customers/employees used that option because it meant paying a bunch of money for each case instead of dealing with one class action suit.
While the arbitration courts themselves are generally biased to corporate interests, it’s not enough of a thumb on the scale to make up for the huge downside.
I’ve seen some arbitration agreements stating that you can’t collaborate with other customers who are affected by the same issue, requiring each customer to have a different attorney.
Some companies really want to make it impossible for you to win any significant damages against them.
At that point, they are just telling on themselves.
I’ve seen some arbitration agreements stating that you can’t collaborate with other customers who are affected by the same issue, requiring each customer to have a different attorney.
Oh no, I did it anyways and collaborated with other customers online. Oh well guess we gotta arbitrate that now.
