Do they send an SMS/email to ask for feedback after that? If they do, you probably don’t need hints to know what to do with it.
No, after trying to contact them for multiple days because they only left me the name of the neighbour I had it with - I don’t know all 2000 of them by name - they were so gracious to give me a house number. This was a 2000 EUR laptop btw.
They also routinely pretend I’m not at home so they don’t have to come up with the elevators, and I get to go on an adventure to get it from a delivery point in the city. Which is its own lovely thing, since the one nearest is a tobacco shop, and the employee there routinely pretends that the “machine is broken, come back in the afternoon” so they don’t have to deal with finding my package among the others, and can dump it on the afternoon shift.
This is DHL in the NL btw.
