7 points
I had an old lady get emotional over a government subsidy offered to help reduce some of her septic system expenses. It was the first time in a long time the government ever helped her she said. It felt good to help.
Then I had another old lady tell me she was going to die and it was going to be my fault and I deserved to go to hell because that same rebate program ended and there was no funding left.
One step forward one step back.