Omg I’d rather them just release a new console. It pissed me off that there were certain games I couldn’t play on my 3ds because I didn’t have the shitty little joy stick.
It fucks over both customers. People without the new one can’t play the few exclusives, but then they release only a small handful of exclusives as to not ruin their sales, which fucks over the people that bought the 3ds with the joystick.
Lose-lose.
While not having the extra joystick may have been an additional reason, the primary reason normal 3DS couldn’t play New 3ds games was because the New 3ds was significantly more powerful than the original 3ds. For games that only required the extra stick and not the extra power, you could actually just get a grip with the joystick nub and play them just fine.
So, they literally did release a new console, but unlike most makers, they specifically ensured backwards compatibility with multiple generations of their products.