It’s true. On the other hand distros like Zorin or Pop!_OS don’t need the command line and work “out of the box”.
The real problem being that, Linux users are nerds. And once you get use to power, you can’t imagine a time where you did not have that power. That is why when a newbie asks “what linux should I use”, the answers are never the right ones. It’s always : you can use that to do that, or that one is better for that aspect or […] omitting the simple fact that before all of that, to have more Linux users, the goal is NOT to scare them. Give them something easy, that works. They’ll eventually figure it out.
That’s the point of the article. It’s well written. It’s spot-on.