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TIL a new word “enshittification”
_enshittification entails these steps:
first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves._
11 points
Cory Doctorow is usually pretty interesting. Here is the essay where he talks about enshittification. Not some huge revelation, but truth nonetheless.
