Hello fellow c/privacy members.

I’m not new to privacy related things but I had a hard time persuading my family members and friends to switch to Matrix/Element. It is a reponse to UK’s Online Security Bill and Investigative Powers Act that may soon in effect.

While it is just a preperation and planning in case those actually became law, I already face resistance from them. When I ask them would they switch, their first reaction is “Why one more app?” then follows with “That’s cumbersome.” or “I don’t want to learn a new app.” and suggest something more popular like Line, Telegram or Discord. Sometimes they would “Install WhatsApp because X is on there and he/she won’t install one more app just for you.”

What can I do to persuade them to use a new platform? Thanks in advance.

EDIT: I think I should elebroate more of what Online Security Bill and Investigative Powers Act does[1]. As far as I understand, OSB will break E2EE by require scanning data on client device, like CSAM but much more generic. IPA requires companies to submit security funcition to the government for approval before releasing, and disable such feature upon request. Apple[2], Single[3] and WhatsApp made the announancment of exiting the UK market totally or partically if two were signed into law.

[1] https://web.archive.org/web/thenextweb.com/news/uk-investigatory-powers-act-default-surveillance-devices-privacy
[2] https://web.archive.org/web/www.forbes.com/sites/emmawoollacott/2023/07/21/apple-threatens-to-pull-facetime-and-imessage-from-the-uk
[3] https://web.archive.org/web/20230809125823/https://www.bbc.co.uk/news/technology-65301510#2023-08-09T12:57:48+00:00

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9 points

I can’t confirm this. For me it runs smooth and without bugs. Calls with Element are sometimes better than calls with my mobile carrier.

But I don’t have the technical knowledge to understand why a backend in python is a bad thing. Maybe your experience with Matrix is biased because of this knowledge?

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3 points
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1 point

This huge difference in experience isn’t a great sign. But I hope it gets better over time.

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1 point
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when did you experience this?

loading the web client also takes a lot of time (1-2 minutes) for me, but everything else is ok. even that is because of an API design problem, and they are already working to replace that bad decision

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5 points

I’m planning to use Conduit[1] which is written in Rust instead of Synapse. I belive this will consume less resources but have no idea will it run smooth or not.

[1] https://gitlab.com/famedly/conduit

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-1 points

This paragraph is why you won’t convince friends and family to use Matrix. It’s still too technical for non-technical people.

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4 points

I agree it is technical. However, considering if the laws are in effect, there might not be a secure option, let alone private. It means that all conversations might be under government’s watch. That’s why I’m looking for a self hostable option, that can make sure data is in my control.

I am open to considering alternatives, but the foundation of the plan is based on the assumption that apps commonly used for secure and private conversations, such as Signal, may become insufficiently secure and private due to potential future laws or the possibility of exiting the UK market. The preferred criteria for the chosen app are that it is open source, audited, or ideally, both.

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3 points
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friends and family dont even have to think about servers. they pick the client they like, log in to their account, and thats it.

conduit is server software, an alternative to the official python-based homeserver that is called synapse

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2 points

Afaik conduit is even more beta than denderite, personally I would not use it after seeing how buggy experience friends had with it

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1 point

I haven’t tried yet. Dendrite follows the micro services architecture which I don’t need and increases management work. That’s why I choose Conduit.

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