The plea is “don’t chitchat with the Maccos worker in the drive through. Just make your order as quickly as possible.”
Most likely, also, they probably hate self checkouts because ‘removes the human element’ where they can chat to a forced corporate hostage that basically has to be polite.
I’m a self-checkout hater, but that’s mostly because I’d rather dump my groceries on the conveyor and zone out while someone else gets paid to do the work. If I do self-checkout, I have to do everything myself and then it complains and I have to get staff to come fix it and it’s all so stressful.
The new Scan and Go option is absolutely brilliant. You just scan the barcode with the app as you put it into your trolley and then pay on your phone, scan a QR code on your way out, and just walk.
Sometimes you get selected for a random spot-check before you can walk out, in which case someone comes over and scans 5 random items before you can go. But even with that it’s so much better than old-school self-checkout.
…as long as they don’t ask 20 questions.
“Please put your bags in the bagging area. Tap yes to continue.”
“This checkout doesn’t accept cash, do you wish to proceed? Tap yes to continue.”
“Please scan your loyalty card. Tap yes to continue.”
“Did you want to pay by Card? Tap yes to continue.”
“Do you need a receipt? Tap yes to continue.”
I know I am paying by card, I don’t need a receipt, I have arms and can carry my groceries without a bag and I don’t have a loyalty card because you ask too many annoying questions at checkout, now shut up and take my money.
