Is it one that you just use and works just fine? Or one that has proven to be reliable and responsible if they do a mistake and only want to satisfy you as a customer?

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I’ve been using namecheap for about a decade too. But, be careful with their free email forwarding service. They do not forward all emails. The ones that they consider spam, they proceed to drop silently. There is absolutely no way to access those emails. The service is essentially useless. I have lost several important emails like that.

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