CRTC screwed them but they treat their loyal customers EXACTLY like the big three. They fuck us.
Right now new customers can save $400 a year compared to what I was paying for what most consider slow internet (40mbps down and 10 up). There was also an ACT NOW BEFORE ITS TOO LATE offer when I checked, less than two days left to snag a 100mbps plan for the price of a 40mbps one.
Literally no incentive to stay with a provider and be loyal, and all the incentive to hop around or threaten to hop around so that you get these secret special plans that they only pull out as a last resort