Not just shit controlled by a CEO, literally anything for-profit. For-profit software does not care about your experience. It cares about gouging as much money as it can from you. Open source software, the antithesis, is made for and by the people. It’s there to be as useful and enjoyable as possible. Open source software has nothing to gain from forcing you to jump through hoops, unlike for-profit software. They put the hoops in place, then force you to pay them to fix the problem they deliberately caused.

And it’s not like open software can’t make money. Donations have shown time and time again to be enough for software and servers good enough to deserve them. See lichess.org for a wonderful example of an open platform that even denounces advertising openly, and yet survives just fine on donations. The problem is the for-profit income model.