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South Park's creators have eliminated tipping at Denver's famed Casa Bonita. Servers now make $30 an hour — and some are mad.(www.businessinsider.com)

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aedyr@lemmy.ca
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Pseu@beehaw.org
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Then it becomes a competition not in who can provide the best service to customers, but in who is able to look the best to the boss. If that means being fast and efficient, and not minding if you step on customers’ toes, then the customer experience will falter.

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interolivary@beehaw.org
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Somehow restaurants in countries that don’t have a tipping culture have managed to survive just fine without descending into total chaos

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