Oh you mean when the website that you told me to check says it’s in stock, and I can see it on the top shelf with my own fucking eyes, and you insist it’s out of stock WHILE I’M POINTING AT IT asking for you to get the ladder. And I’m the clown. Home Depot and everybody who works there can suck a fat dick.
“I ran into one employee that didn’t want to do their job, so clearly the same is true for 490,000 employees that work for this enormous chain”
My favorite is when you tell them “your app says it’s in stock with 58,837 units but there’s none in the section they’re supposed to be” and then the employee pulls out their own phone, opens the same app, and says “well they should be in [same aisle you just told them didn’t have any]. Did you check there?”. It’s to the point that if I ask a question and they pull their phone out and start to open the app, I just walk away. They’re useless. But I guess I’m a clown for expecting a service worker to provide the services they’re paid for and not just tell me to “check the app”.