Also, a disturbing number of misogynistic people in web design/web dev needing help from technical support. It was rather shocking and educational for me, as a cis male, to work as a support supervisor. I never anticipated the level of sexism and harassment that my female techs faced on a daily basis.
Everything from asking of they want to do porn to “can I talk to a man”. I had several techs that had to change the names that they used for customer communications to male or neutral ones due to the severity on the unending sexism despite regular warnings to the customers that this behavior would not be tolerated.