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13 points

Couldnā€™t BofA Have deleted the tweet?

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50 points

I get why youā€™re saying that since it was Xitted at/tagged Bank of America. But it was still a public post from the userā€™s account. Thatā€™s like assuming a company could delete one of your emails or your Facebook post.

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6 points

I never used twitter but I guess the best you can do is make it not appear on your wall but the tweet still exists.

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14 points

Tweets from other people donā€™t ever appear on your wall. They only appear on that userā€™s profile page, or on the home page of users who follow that user. Or, the third way it can show up is attached to another post that replies to it.

So ironically, by replying and telling the user to remove their personal information, BoA has actually ensured more people are able to see that userā€™s personal information.

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21 points

No, but they could have (and maybe have) block access to their bank account as a precaution.

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4 points

They also definetely should have advised them to (or just done it themselves) reset their password, because even deleting the tweet isnā€™t nearly enough at that point (as evidenced by the screen grab lol

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