Question about RMM remote support on Wayland.

posted 1 year ago

I use an rmm called level. The remote support function under Wayland doesn’t allow keystrokes or mouse input in Firefox.

Question : Is it that Firefox has not implemented the necessary features to allow input? Or is this more likely to be the rmm?

I reached out for a feature request to level, great company BTW.

UPDATE: So, it turns out that my RMM is working fine under Wayland. Level got back with me because they couldn’t reproduce the problem. So I tried to reproduce the problem. Only to find it is working just fine. Whatever was causing that problem, I have no idea. But it’s gone.

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tvcvt@lemmy.ml

1 point

1 year ago

It’s managed service provider, which translates more or less to a company that handles IT for other companies.

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Question about RMM remote support on Wayland.

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