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Virgin Media customers worry emails gone for good(www.bbc.co.uk)

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HeartyBeast@kbin.social
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unitedkingdom@feddit.uk
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Some have lost access to their inboxes, and the firm cannot say when it will be fixed.

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xylan@kbin.social
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2 weeks? Something has gone horribly wrong. They either don’t have backups or they’re corrupt and they’re trying data recovery. After this long it seems pretty unlikely they’re ever coming back.

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HeartyBeast@kbin.socialOP
7 points

Something has gone horribly wrong. Virgin Media’s e-mail has quite often been flaky - I lost it for a couple of days in the past and it was unclear how to get it back. Recently they slipped out he fact that new customers would bnot be getting e-mail.

I’ve moved some of my accounts to Apple’s iCloud e-mail which now supports custom domains.

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