Hi all, I have been stumped by this for a few days now, and I am totally frustrated as to what else I can do. I had professionally taken Christmas pictures taken, and they are both too large in size to be used for Snapfish, Shutterfly, etc. They are in JPG format. I have tried to compress the files and even asked the photographer to change from JPG to JPEG and resize, but I keep getting either a “low resolution” error, or that the files exceed 140 MB. The original file, however, says its 122MB, so it shouldn’t be an issue.

What are my options? I asked the photographer 4 times to help, and they are at a loss as well. TIA!