Costco workers in Norfolk have unionised and Costco are seething.
It might seem like a good statement on the surface, but the whole idea of “We don’t think our workers need a union because we’re already willing to listen” is just a blatant lie. A company that truly wants it’s labor to feel heard would want an employee union so that they can communicate and negotiate in an honest, straight forward manner. Telling employees that they shouldn’t need a union is a manipulation tactic.
What I was saying was more along the lines of “Make things so good your employees won’t see a benefit to unionisation” than “We already listen”. One is outcomes focused, the other vaguely ‘effort’ focused, and easy to lie about.
Company-run unions tend to be pointless - at best, acting as a bit of an advisory body that’ll back down the moment push comes to shove.