Yesterday night I had a problem with a usb port and the touch pad not working, I restarted the system a few times and switched back and forth with windows (which is installed on a different drive), they didn’t work even there.After a few restarts the usbport and the touch pad came back to life, but the wifi stopped working. When I type wifi in the terminal I get: wifi = none (no device)
This time the problem is only on linux though.
Where/What should I check?
System Info:
spoiler
System:
Kernel: 5.15.0-91-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Cinnamon 5.8.4
tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.2 Victoria base: Ubuntu 22.04 jammy
Machine:
Type: Laptop System: Micro-Star product: GS65 Stealth Thin 8RF v: REV:1.0
serial: <superuser required> Chassis: type: 10 serial: <superuser required>
Mobo: Micro-Star model: MS-16Q2 v: REV:1.0 serial: <superuser required>
UEFI: American Megatrends v: E16Q2IMS.112 date: 05/21/2019
Battery:
ID-1: BAT1 charge: 52.4 Wh (65.3%) condition: 80.3/80.3 Wh (100.0%) volts: 16.5 min: 15.2
model: MSI BIF0_9 serial: N/A status: Charging
CPU:
Info: 6-core model: Intel Core i7-8750H bits: 64 type: MT MCP arch: Coffee Lake rev: A cache:
L1: 384 KiB L2: 1.5 MiB L3: 9 MiB
Speed (MHz): avg: 900 min/max: 800/4100 cores: 1: 900 2: 900 3: 900 4: 900 5: 900 6: 900
7: 900 8: 900 9: 900 10: 900 11: 900 12: 900 bogomips: 52799
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel CoffeeLake-H GT2 [UHD Graphics 630] vendor: Micro-Star MSI driver: i915
v: kernel ports: active: eDP-1 empty: DP-1,HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:3e9b
Device-2: NVIDIA GP104M [GeForce GTX 1070 Mobile] vendor: Micro-Star MSI driver: nvidia
v: 535.129.03 pcie: speed: 2.5 GT/s lanes: 16 ports: active: none empty: DP-2,HDMI-A-2
bus-ID: 01:00.0 chip-ID: 10de:1ba1
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting,nvidia
unloaded: fbdev,nouveau,vesa gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 98
Monitor-1: eDP-1 model: AU Optronics res: 1920x1080 dpi: 142 diag: 394mm (15.5")
OpenGL: renderer: Mesa Intel UHD Graphics 630 (CFL GT2) v: 4.6 Mesa 23.0.4-0ubuntu1~22.04.1
direct render: Yes
Audio:
Device-1: Intel Cannon Lake PCH cAVS vendor: Micro-Star MSI driver: snd_hda_intel v: kernel
bus-ID: 00:1f.3 chip-ID: 8086:a348
Device-2: NVIDIA GP104 High Definition Audio driver: snd_hda_intel v: kernel pcie:
speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:10f0
Sound Server-1: ALSA v: k5.15.0-91-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Qualcomm Atheros Killer E2500 Gigabit Ethernet vendor: Micro-Star MSI driver: alx
v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 3d:00.0 chip-ID: 1969:e0b1
IF: enp61s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Device-2: Intel Wireless-AC 9260 driver: iwlwifi v: kernel pcie: speed: 5 GT/s lanes: 1
bus-ID: 3e:00.0 chip-ID: 8086:2526
Bluetooth:
Device-1: Intel Wireless-AC 9260 Bluetooth Adapter type: USB driver: btusb v: 0.8 bus-ID: 1-14:4
chip-ID: 8087:0025
Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 3.0 lmp-v: 5.1
sub-v: 100
Drives:
Local Storage: total: 1.38 TiB used: 220.24 GiB (15.6%)
ID-1: /dev/nvme0n1 vendor: Kingston model: SA2000M81000G size: 931.51 GiB speed: 31.6 Gb/s
lanes: 4 serial: <filter> temp: 29.9 C
ID-2: /dev/nvme1n1 vendor: Samsung model: MZVLB512HAJQ-00000 size: 476.94 GiB speed: 31.6 Gb/s
lanes: 4 serial: <filter> temp: 40.9 C
Partition:
ID-1: / size: 106.75 GiB used: 39.66 GiB (37.2%) fs: ext4 dev: /dev/nvme1n1p1
ID-2: /boot/efi size: 296 MiB used: 31.8 MiB (10.7%) fs: vfat dev: /dev/nvme0n1p1
ID-3: /home size: 361.45 GiB used: 180.55 GiB (50.0%) fs: ext4 dev: /dev/nvme1n1p2
Swap:
ID-1: swap-1 type: file size: 1.42 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
Sensors:
System Temperatures: cpu: 55.0 C pch: 46.0 C mobo: N/A
Fan Speeds (RPM): N/A
Repos:
Packages: 2796 apt: 2746 flatpak: 50
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
1: deb [signed-by=/usr/share/keyrings/brave-browser-archive-keyring.gpg] https: //brave-browser-apt-release.s3.brave.com/ stable main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //linux-mint.froonix.org victoria main upstream import backport
2: deb http: //mirror2.tuxinator.org/ubuntu jammy main restricted universe multiverse
3: deb http: //mirror2.tuxinator.org/ubuntu jammy-updates main restricted universe multiverse
4: deb http: //mirror2.tuxinator.org/ubuntu jammy-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
No active apt repos in: /etc/apt/sources.list.d/spotify.list
Active apt repos in: /etc/apt/sources.list.d/syncthing.list
1: deb [signed-by=/usr/share/keyrings/syncthing-archive-keyring.gpg] https: //apt.syncthing.net/ syncthing stable
Active apt repos in: /etc/apt/sources.list.d/trebelnik-stefina-grub-customizer-jammy.list
1: deb [arch=amd64 signed-by=/etc/apt/keyrings/trebelnik-stefina-grub-customizer-jammy.gpg] https: //ppa.launchpadcontent.net/trebelnik-stefina/grub-customizer/ubuntu jammy main
Info:
Processes: 370 Uptime: 1h 40m Memory: 15.46 GiB used: 5.53 GiB (35.8%) Init: systemd v: 249
runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Cinnamon v: 5.8.4 inxi: 3.3.13
I had the same problem with a MSI GF65.
I had an Intel AX201, which is basically the same device as the intel killer wifi card on the GS65.
I battled with the issue for a very long time. It came from Windows and only from Windows. You have to disable fastboot and there is a way to shut it down “fully” which you have to do.
If that does not solve it your only way out of it is to reinstall Windows.
