• Developers of Cities: Skylines 2 have noticed a growing toxicity in their community, which is affecting engagement and creativity.
  • The CEO of Colossal Order expressed concern about the negative impact of toxicity on the team and the community.
  • The developers still encourage helpful criticism from the community but ask for it to be constructive and kind.

Archive link: https://archive.ph/mVaIY

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45 points

well yeah, they are trying to sell a game that looks straight up unfinished, like it was a masterpiece.

entitled much? did they expect praise?

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-5 points

What? You’re not hurting only the devs here (though, it still wouldn’t be okay to hurt the devs in the first place).

Let’s be honest here. Cities Skylines 2 community is so toxic it’s actually a burden even for players. The Steam forums and most online places dedicated to the game are full of entitled people who, instead of going for another game, spend their days shitting on it. Even going as far as jumping over people actually enjoying the game. That’s what toxicity means. And you can find any excuse you want, it’s not a sane behaviour.

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1 point

Shouldn’t expect toxicity.

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55 points

The statement still asks for criticism but asks for it to be polite.

You can say something is bad without sounding like an asshole.

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16 points

People don’t tend to be polite when they buy a dodgy product of any kind, why would video games be different?

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2 points

Professional sports leagues are another example. Put a shit product on the field, you’re going to get shit back from the fans. Every now and then a young star player comes up (especially in American football) that received adulation for years at the college level and suddenly gets faced with jeers. They react like Colossal Order does here and–eventually–learn that they are picking a fight against collective emotional response that they are never going to win.

CO is learning that lesson now. While they can and should take actions against those that cross the line (death threats, etc.), there’s not much in the way of effective corrective action here. It’s all on them. They can a) put out a better product, b) hire community managers with thicker skin that can better assuage their fans, or c) withdraw from community interaction. Most that can’t handle it pick the third option.

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5 points

There’s no reason to treat the developers like shit though.

Gamers don’t need to act like entitled bitches about everything. Especially when they continue to play the game. Provide feedback, leave a review, and move on. There’s no excuse for rudeness.

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-1 points

Exactly.

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