It’s helpful to take a few steps back from time to time to reassess where we’re each coming from on our knowledge of tech (or anything) to better communicate.
There was a period of time, way back when, in which personal computers were relatively common in households, but repair services basically didn’t exist in most places. Computers were still expensive, and not really useful enough that you’d just go buy a new one when it broke, you’d either fix it or hope someone you know could show you how.
That was a time of “learn or don’t use it” (we had a pc we couldn’t use for 6 months until we figured out how to fix it) and it’s sad that it was so short, because only a very specific age group of people grew up with that pioneering mindset. Since then it’s gotten more “user friendly/foolproof” (locked down and hidden) and the knowledge of how to do stuff with it is becoming more rare on the whole.
I always sort of expected that generations younger than mine would be more tech inclined (inner workings, not just using it) but they really aren’t due to how so much of our modern tech is just… not approachable, locked, or hidden.