Writing this from LemmyWorld because I can’t access my lemmy.ml account.

I enabled 2FA and I was told to go down for instructions, yet no instructions were down the page. Days later I was signed out and now I can’t log in because it asks for a non-existant 2FA code. How do I sign in? Thanks

You are viewing a single thread.
View all comments
-2 points

The instructions were there, you just didn’t do the second step which was to refresh the page. It’s a janky way of setting it up for sure, but the green popup notification did have the correct steps.

Your account is most likely lost.

permalink
report
reply
3 points

No they weren’t there. I use Firefox and when I try to click on the button Firefox says it doesn’t know how to open the protocol.

permalink
report
parent
reply

That link contains the hash needed for your OTP generator. It definitely isn’t clear but you had to copy the link and paste it to your OTP app instead of clicking on it.

permalink
report
parent
reply

Lemmy Support

!lemmy_support@lemmy.ml

Create post

Support / questions about Lemmy.

Matrix Space: #lemmy-space

Community stats

  • 220

    Monthly active users

  • 1.2K

    Posts

  • 5.7K

    Comments

Community moderators