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Dukaan lays off 90% of support staff after introducing AI chatbot for customer support(www.moneycontrol.com)

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Dukaan founder and CEO Suumit Shah revealed that 90% of the company’s support staff has been laid off after the introduction of an AI chatbot to answer customer support queries.

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Tatters@feddit.uk
4 points

“ we should strive to eliminate as many jobs as possible.”

Which will make assimilation into the Collective all the easier. We know your kind.

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BorgDrone@lemmy.one
2 points

Sure, resistance is futile after all.

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