Used to work at a coffee shop/retaurant that was busy and did good business, and the owner thought to themselves, “how can i make even more money off an already profitable business?” and decided to cut labor on our busiest days. So we went from having busy days that flowed smoothly, to a staff of like 2-3 of us having to make food, take orders, make drinks, run drinks, re stock, clean bathrooms, keep up with inventory, etc, which in turn caused quality to drop, lines to form, and people to leave. All of this so the owner could squeeze in an extra $100 a day. You couldn’t give them any feedback because “I have a business degree and you don’t”, so they brought in an “expert” that told them if they didn’t change their business model they would have to close down.

They kept cutting labor and demanding we keep the same quality and service. Shit didn’t work. I walked out mid shift. They closed down a few weeks later.

All managers do is eat hot chip and fuck people over

Either “cut labor” or “discipline labor”.

going into last quarter, blah blah, do highly intense holiday work but with the bare minimum of hours

run a skeleton crew forever

i hate this late capitalism neoliberal collapse hell

Not entirely correct. You have some people, like me, who were made managers involuntarily. Like, literally I was told I had to manage these people starting today. Now the one thought bouncing around my head is how much I hate it and how I need to find something else.