HP CEO says they brick printers that use third-party ink because of ‘hackers’.::HP is pushing over-the-air firmware updates to its printers, bricking them if they are using third-party ink cartridges. But don’t…

53 points

Why do ink cartridges have chips in them anyway HP? This wouldn’t even be a problem if they never added them in the first place

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35 points

They say it’s tell the printer how much ink is left…

But it’s so they can disable a cartridge that’s been in a machine X months instead of working till it runs out/dry.

So yeah, it doesn’t need to be there.

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20 points

Is that all it does? Is HP so backwards that they introduce a whole new attack surface just to store a date stamp?

…Actually don’t answer that.

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25 points

It’s easy to have a printer cartridge that works till it’s out.

But they introduced the chip years ago (over a decade?) with the excuse it provides the warning when ink is low. Which is a good thing, they just tacked on the “stop working after X months” on as well.

They tried to cut off 3rd party with the chip, and lost that case.

So this is what they came up with to get it retried.

But most importantly: HP were the ones that came up with this idea and paid someone to develop it…

So not only did they introduce the attack surface, when no one noticed they paid someone to notice and are now telling everyone

So even worse than what you said

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4 points

This reminds me a that over-engineered toaster story where they end up with a giant cpu in it and use thermal paste that sorta tastes like butter… you know instead of a simple toaster.

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23 points

I was going to ask how this fucking idiot became CEO of a major company. I was surprised to learn that he joined as an intern in 1989 - based on his stupidity I incorrectly assumed it was nepotism again.

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22 points

It sounds stupid, and they knew it would…

They announced a “bug bounty” and paid the first person to prove it could hypothetically happen

They wanted a reason to ban 3rd party printers, came up with a reason that may work, and then outsourced it to a hacker to actually prove it can be done

It’s 100% an asshole move, but it’s smart and calculated too.

This isn’t to convince consumers, it’s to argue in court that some form of reason exists.

And this is the reason they picked, it’s not like they could pick a valid one, because no valid one exists

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6 points

I can’t wait till someone produces a hack and widely distributes it, fucking every HP printer it touches.

Should be one helluva lawsuit then.

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6 points

The previous ceo, who was pretty decent, left suddenly. Then they promoted this joker and the corporate fuckery started immediately.

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91 points

In other words, don’t buy HP printers since their CEO admitted they’re so vulnerable that you’re constantly in danger!

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29 points

If you use third party inks you might get hacked, so we’re going to go ahead and hack you in a ransomware style attack by locking your personal property until you comply and use our inks. Get fucked.

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13 points

So, what can I do with the code contained in an ink-cartridge chip? Can I play Doom?

Is it irony if the only virus ever written for an ink-cartridge just bricks the printer?

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8 points

It could be irony but, aside from the plastic, I’d expect it to be a little more coppery and silicony.

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