Linux needs to grow. Stop telling people it’s ‘tech-y’ or acting like you’re more advanced for using it, you are scaring away people. Linux Mint can be used by a senile person perfectly.

Explain shortly the benefits, ‘faster, more secure, easier to use, main choices of professionals and free’. Ask questions that let you know if they need to dual boot, ‘do you use Adobe, anti-cheat games, or Microsoft Office’, ‘how new is your computer’, ‘do you use a Mac’.

And most importantly, offer to help them install.

They don’t understand the concept of distros, just suggest Linux Mint LTS Cinnamon unless they’re curious.

That’s it, spread Linux to as many people as possible. The larger the marketshare, the better support we ALL get. We can fight enshittification. Take the time to spread it but don’t force it on anyone.

AND STOP SCARING PEOPLE AWAY. Linux has no advertising money, it’s up to us.

Offer family members or friends your help or copy and paste the below

how to install linux: 1) copy down your windows product key 2) backup your files to a harddrive 3) install the linux mint cinnamon iso from the linux mint website 4) use etcher (download from its website) to put the iso on a usb flash drive 5) go into bios 6) boot from the usb 7) erase the storage and install 8) press update all in the update manager 9) celebrate. it takes 15 minutes.

edit: LET ME RE-STATE, DO NOT FORCE IT ON ANYONE.

and if someone is at the level of ignorance (not in a derogatory fashion) that they dont know what a file even is genuinely dont bother unless theyre your parents cause youll be tech support for their ‘how do i install the internet’ questions.

156 points
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51 points

shared XKCD about experts overestimating laypeople’s knowledge of their field

Double clicking it opens a weird folder.
I just put the ISO on my external drive and now my backup is gone what happened?

Proceeds to assume laypeople have backups

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30 points
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haha right! Most people don’t even understand that MacOS is a thing on it’s own, they just think it’s a Mac. They have never needed to make the distinction between software and hardware. If you were to suggest they “change to Linux”, they won’t have any frame of reference for what this means. Heck, most people still call Android phones “droids”, or if they know anything, “Pixels” and “Samsungs” without knowing that “Android” is it’s own thing. Macbooks have USB-C now but few users know that you can use an Apple charger to charge anything USB-C. It’s like back in the 90s you would frequently hear people not making the distinction between “monitor” and “computer”.

Don’t get me wrong, I think consumer education is the only plausible way out of this proprietary mess, but the further society moves away from PCs having discrete interchangeable components the harder concepts like “operating system” are going to be to understand for anyone not specifically seeking out that knowledge.

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10 points

Absolutely right. And it blows my mind that at this point people are getting less technologically literate, not more. Job security for us IT guys, I guess.

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3 points

education is so important

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22 points
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i was called into one office where they bought a backup external, like someone told them to previously. they took it out of the box, set it on the tower. and i guess, that was that. the magic box would now have backups of everything they did.

five years later, i got to tell them that there’s nothing on it.

the pc was never configured to run a backup of any kind. hell, the drive was never connected to the pc.

so no backups of their documents, their spreadsheets, their mailing lists, their email, or their quickbooks (that part, they at least ran manual backups of, when prompted by the software, to a flash drive).

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2 points

I bet that company hires lawyers for law technical stuff.

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9 points
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4 points

step 2 of this process involves making a backup. whether they understand how they did so or not.

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27 points

I work in a decent-sized computer repair shop and this is a very accurate representation of what the average user knows.

Just in case anyone thinks this is over the top.

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13 points
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5 points

I’m fortnightly* helping some friends upgrade from win7 to more modern windows. They’re smart people, one’s an accountant, the other a school librarian. But since neither of their professions nor their hobbies are computer technical they need help

They’re currently at the step “ring Microsoft to troubleshoot the licence”

*They host the d&d game

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7 points

Don’t support anything Google touches.

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16 points
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6 points
1 point

gosh

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-12 points

Honestly these people shouldn’t use computers if they can’t be bothered to learn the bare minimum ngl.

Or we need to improve IT classes and courses

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16 points
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4 points

I was thinking more “navigate to a file” type stuff. Understanding what admin privileges are, copying and pasting, stuff like this.

Often times when I needed to help a non-tech savvy person solve an issue on any OS it is some really dumb problem like them not knowing how to run some program as admin (no idea why they want to run a graph software that needs admin privileges to this day), opening the file manager, navigating to a folder to paste a file to it, or simply reading the popup instead of panicking.

At no point have I said going into a BIOS is basic knowledge. But if the people you’re dealing with struggle with the most basic shit ever then you’re not even gonna get to the BIOS part, and if they aren’t willing to learn how to use a computer then they probably shouldn’t use a computer.

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-11 points

Honestly these people shouldn’t use computers if they can’t be bothered to learn the bare minimum ngl.

You need a license to drive a car, and to get the license you have to pass a test to prove you know the basics of motor vehicle operation and the “rules of the road.”

I really don’t see why we couldn’t/shouldn’t apply the same logic to computer hardware.

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26 points

I really don’t see why we couldn’t/shouldn’t apply the same logic to computer hardware.

Uh because innocent people don’t die if a user doesn’t know how to install an OS?

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4 points
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127 points

If you’re actually expecting people to transition without asking for help on a regular basis, you don’t know people.

You just made yourself their IT guy for life.

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29 points
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And I think there isn’t a good solution to this. Ideally you would enable people to make good choices for themselves, know how to handle the tools they use…

Interesingly enough they come to me to fix their printer and antivirus anyways, and I have no idea of what I’m doing since I haven’t used Windows in like 15 years, except for updating my GPS and filling out time-sheets for work and stuff like that. And in the meantime Microsoft switches things around every few years and bolts on a new interface onto their office suite and then moves it to the cloud. I don’t think it would make any difference if my relatives were using Linux in the first place. They would still need to ask someone to fix their printer drivers and handle big version upgrades. And if it was me at the other end, it would be way more convenient to me to help them.

I stopped advertising Linux to people who didn’t ask me to… I’ll tell them I use different things on my computer and why this software is way better. If they pick up on that and want to try out of their own motivation, I’ll gladly help.

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8 points

This

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1 point

The unpaid intern of tech

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53 points

No, it’s better to be honest. The average user isn’t ready for Linux, because Linux is not ready for the average user. I’d never try and get someone to use it if they’re not already interested. I hate that it is this way, but it is. Linux is only really for people who already want to use it. Because if you’re not interested in using it, you’re not going to put forth the time investment to gain the benefits from it. No matter what angle I look at it from Linux is not for the average person.

Your second paragraph says it all. Find out if the user needs to dual boot? The answer is obviously “No” because no matter what they’re using the computer for, Linux is unneeded for them, since they have Windows. There are tangible benefits to using Windows, since it runs their software, meanwhile, you failed to list any real benefits to using Linux for the average user. It’s faster? No, not really, since they’ll be learning how to use it, and even ignoring that, it’s not so much faster that they’ll perceive it anyway. It’s more secure? Not really, Windows is the better choice for the average user in that respect, since it’ll automatically force them to restart the machine every week to install security updates. Main choice of professionals? That’s not entirely true, and even if it were, it’s not relevant, the average user is not a professional. And for anyone who already owns a computer already running Windows, Windows was ‘free’ too.

The only time to have this discussion is if the user is having a PC built, and then the answer is also “No” to Linux, because they’re going to buy Windows anyway, since it’s better for gaming, and that’s the primary reason for someone to build a PC, unless they’re doing a specialized task like video editing, and if they are invested enough into the task to want a PC just for that, they have specialized software that almost always runs only on Windows, and even if it were able to run on either, it’s not my place to alter their workflow.

The real elitist attitude is thinking people need to use Linux in the first place. For me and (maybe) you, it might get the job done, but for my family and friends. It’s better that they use what they’re comfortable with. The main point of a computer is to accomplish tasks, and giving them Linux is a hindrance to that.

Linux is great, but it’s not for everyone, and it may never be.

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5 points

Thank you. Windows is plain better for the average user, and that’s a hard pill for many to swallow. Heck, I force myself to use Linux time to time but I always go back because the Affinity suite and my fingerprint reader only works on Windows. I have no reason to stay on Linux, it’s too limited outside niche cases.

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-8 points

That’s plain wrong. That’s not honest, that’s elitist at best.

No user ever installed windows. So the whole installation and driver thing is a dishonest question.

Even for gaming on a custom PC, just take an amd card and games on steam, it’ll run smoothly.

Browsing Internet and desktop? Works fine on Linux. Fuck office, you don’t need it.

If you need a computer for a specific software, that’s a different matter. But presenting it like everyone is concerned is dishonest.

The security paragraph is complete nonsense. And obnoxiously rebooting is a major hindrance for most people, and it’s not avoidable without the professional licence.

It’s not 2010 anymore.

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3 points

“Fuck office, you don’t need it.” <- the audacity to assume someone doesn’t need something.

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0 points

No one needs office unless the company forces it.

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42 points

No. Mint is fine for my dad who uses a browser and an email program and nothing else. I’m not gonna recommend it to people who do a lot more with their machines. I can tell them I use Linux and they can ask me anything if they are ever curious about making the switch, but that is it. If they don’t make the conscious decision to use Linux, then they won’t stick with it anyways.

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6 points

I guess this is the purpose of Mint Linux? But I think it has a terminal, emacs, python as well? Then it’s ok. A distro is only a tool for needs. I don’t like this arch-talk, how cool it is and then you need month to write your configuration. By the way: what goes quicker on a laptop: Mint with xcfe or Ubuntu with xfce? I want to have a quicker boot. At the moment Kubuntu on the machine. Too slow.

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8 points

Mint because Snaps

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2 points

And Mint because Gnome (shudder)

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2 points

I am genuinely curious what “more with their machines” actions you found Mint to be lacking in?

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2 points

I can’t speak for OP, but I remember reading about two years ago that Linux Mint is a poor choice for gaming because Cinnamon’s compositor can’t handle more fast-paced games (even just 60 FPS) and will reduce them to a stuttery mess even if the game’s otherwise running fine. I’m not sure if this is still the case, but I did deal with it back in late 2021.

There was also the stuff about Lutris developers abandoning their support for Mint (in a letter I feel was frankly way too harsh, rude and unprofessional) due to it doing some weird stuff with system packages that made the Lutris program generate weird bugs that couldn’t be replicated in other Ubuntu-derivative distributions. However, that can be circumvented by using the Lutris flatpak.

Honestly, I do hope those are no longer issues. I have a soft spot for Linux Mint since it was the first distro I daily-drove (and has a similar UI to Windows XP my beloved), and even though I don’t use it anymore, I still follow its development from time to time and I’d love to see it getting better and universally usable for everyone.

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2 points

proprietary software that won’t run under wine

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34 points

I don’t buy the whole “the more users a software has, the better it gets” rhetoric. Historically this has been the opposite of the case. There’s an even higher users-to-contributors ratio amongst the general population. Not all users share the same respect for the philosophy behind FOSS.

If the driving force behind design decisions becomes “what keeps people happy so they’ll keep using our software” and not “freedom,” there’s now a practical incentive to sell out and introduce more Intellectual Property shenanigans into the ecosystem. After all, it’s a lot easier to hire devs and churn out new features and keep the software actively developed for the foreseeable future if there’s money in it. And the only way there can be money in it is if there are proprietary licenses shitting up the place, and Shit As A Service suscription models as far as the eye can see.

Linux always has been, and should always continue to be, about freedom. If that freedom comes with user-friendliness, great! If not, then we have to pay the price: taking responsibility for the tools and tech we use and learning how to use them properly and contributing to them to maintain a community of likeminded people. Otherwise, we’re not worthy of the freedom and the responsibilities it entails.

I get your point about elitism and gatekeeping. We’re no better than Windows users or Mac users or any other OS’ users. We just have a set of values unique to our community, and they have sets of values that differ. We also shouldn’t be throwing users under the bus in the name of politics, but part of what makes Linux slightly more bearable is the way the driving philosophy of Free Software is evident throughout. Linux is better than it could be because it attracts the people who want to be here for the community’s values, not the people who have to be coaxed and coerced into accepting the values to use the “best”/“easiest”/“friendliest” software.

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9 points

OK I’m searching in vain for the mega-upvote button.

I would add that desktop Linux only exists today as an alternative to Windows because of those values. This history of Linux desktop environments and applications is rife with examples of popular or personally important bits of software that were forked and kept alive by the freedom granted by FLOSS licensing.

If “Linux” was a thing that MS could have bought and then destroyed or enshittified, they’d have done it twenty years ago. And make no mistake, they continue to play the long game.

Yes, we should all be good to newcomers. No, the direction of desktop Linux should not be steered by wanting more of them. It should be steered by a need to provide desktop Linux for people who enjoy using desktop Linux.

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9 points
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This. GNU/Linux should be sold on the premise of the values of software freedom.

Stuff like:

Imagine being able to take a piece of software to any programmer you know or can find to fix a bug, or add something, or improve something, the same way you can take your car to any mechanic. And if you’re inclined, you can even work yourself. Think of how liberating that would be for the world’s communities.

Stuff like that

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4 points

I wish Free Software, Free Society were mandatory reading…

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1 point
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1 point

It’s already dominant on the servers.

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Linux

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From Wikipedia, the free encyclopedia

Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).

Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word “Linux” in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.

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