The whole floors needs to be ripped apart and fix the drain pipe then tiles needs to be done. I am looking at 10k-15k to fix everything.

8 points

Depends on your insurance, give them a call and ask

The internet doesn’t know your insurance provider or what coverage you purchased.

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1 point

Thanks mate

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4 points
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Assess damage and cause.

Consult a lawyer.

Insurance may cover it, and they may sue the tenant to reclaim costs. But best to ask the insurer.

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2 points

I think it depends if you have land lord insurance or not.

Beyond that im listening to a video about the movie tennant so i was somewhat confused

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2 points
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WTF? A bag of powdered cement?

Make sure to get a second opinion just in case (10-15K is nothing to sniff at!). Some photos from a snake cam would be good too. More information will empower you.

N.B. “Tiles need to be redone” is an understatement. A proper job will involve ripping ALL tiling from the bathroom, removing all adhesives (may be easy or hard depending on what they used), probably re-rendering, re-waterproofing (ideally twice), then laying new tiles. Cheaping out on these steps can lead to earlier ones ruining later ones, requiring you to do the entire thing all over again (it’s a horror).

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2 points

Sounds like you need a better plumber or a better tenant

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