Though it seemed completely automated, Just Walk Out relied on more than 1,000 people in India watching and labeling videos to ensure accurate checkouts.
Amazon has grocery stores?
Yes, in America they own grocery stores under the “Amazon Fresh” brand, some of which were famous for their “Just Walk Out” technology, where you scan on your way in, and then seemingly-magically got charged for everything you bought just by putting it in your trolley and walking out. When they first started out, there were news stories about how people even tried tricking it but still got charged correctly. It was never, until now, revealed how they actually did it, with people believing it was probably done via automated camera detection.
It’s sad, this could eventually be automated.
Now people have to waste their lives just manning checkouts.
You can get effectively the same thing via “Scan & Go” technology. Here in Australia, one of our two main supermarkets has it. You download their app, and when you enter one of the stores that supports it, you click the “Scan & Go” button in the app, and then scan the barcode of things you want to buy (or scan the digital scales after weighing your fresh produce), and then when you leave, you click pay, scan your phone, and walk out. It sounds way worse when I explain it like that than it really is. In reality, it’s enormously convenient and I will now go out of my way to go to one of these stores rather than the competitors which don’t support it. It’s only been here for about a year now, but according to this video something similar (using a specific hand scanner, rather than a phone app) has been around in the Netherlands for at least 5 years.
And if I’m reading the article correctly, even these Amazon stores already support the same kind of thing.
So as cool as it would be for convenience if this really worked purely through technology, that technology is not needed to reduce the labour required in supermarkets.
Here is an alternative Piped link(s):
Piped is a privacy-respecting open-source alternative frontend to YouTube.
I’m open-source; check me out at GitHub.
You’re acting like the people who would be manning the checkouts would be able to live peacefully without a worry now that they don’t have a job as a cashier.
They should be able to get free education and training.
But more automation is always a good thing - more productivity and freedom.
It turns out that paying people to observe every second of a shopping trip is a lot more expensive than paying people just to check customers out.
It’s trivially obvious that that would be the case. Paying people to do the checkout costs maybe 5 minutes per customer, total. Paying them to constantly watch the customer is going to be 20–40 minutes per customer.
I’m guessing that they thought they could develop the technology to remove the need for people to observe constantly, and have just now decided that it’s impractical.
What they thought was that they had come up with a way to move the checkout cashier job to people in India so they wouldn’t have to pay minimum wage workers in the U.S.
Pretty stupid idea, but it seems to me that it was just Amazon trying to ship jobs overseas to cut labor costs. Perhaps they thought eventually they’d be able to use AI to screw over the Indian workers too.
So the AI wasn’t good enough and now they are going to do what? Self checkouts?