178 points

HP tech here. Stay FAR away from any of their consumer-grade devices. They’re cheap, poorly built, and difficult for even HP techs to work on. Save your money and get something with better build quality.

Their business-class devices are okay, because most of those actually have decent build quality and are easily repaired. But stay away from their cheap devices, especially their printers (obviously).

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24 points

We are also an HP/HPE shop.
Like you said. Not the cheap shit. And definitely not the cheap printer shit!
ProDesk or EliteDesk (maybe even used?)

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14 points

Thanks for this, good to know. I’ve had nothing but problems with my HP and had many a day of wanting to schwing it out the window.

Any particular brand out there that’s still known for decent build quality? I feel wary of them all now.

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50 points

I’ve had a Brother laser printer for years now, never given me any issues.

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20 points

Funny. I was about to mention my brother laser toner printer. Have two. They are black and white but tanks

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13 points

My Brother “network” laser printer is so old, it has no WiFi or Bluetooth, just an ethernet jack and a USB 1.0 port. Seriously. 1.0. It’s that old. I’ve only had to change the toner cartridge one time because I don’t print a ton, but it’s a workhorse.

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29 points

Brother printers are still very decent and most importantly, not DRM ridden.

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13 points

I love mine… third party toner is dirt cheap and the wireless printing actually works without a cloud service! Just make sure you update the firmware because some models ship with a bug where it won’t print after it’s been idle for a while.

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5 points

Would you say they’re…A bro?

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9 points

Get an older version of the HP printers if you like that brand. I’ve had Officejets 6900 and 7500 and 8500 series. Cartridges still widely available and the printers accept mortification for external tanks. I only have the 7500 now in the wide format and it’s still going strong. Easy to maintain too. I do have a laser printer as well which I only use for b/w printing. Have had experience with fixing other brands in the past and by far the Brother is the most user friendly I guess. Epsons are okay and easy to find parts for.

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7 points

I saw some Epson or Canon printers with ink tanks.
If I buy any printer for a >30-40% humidity environment it will be one of those.
If it’s mostly dry it will be a toner/laser based.

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7 points

from what I’ve heard brother makes pretty solid laser printers

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6 points

Except their printers are good awful to get hold of without the connect X here and there stuff.
Give my my god damn driver without all the other shit to connect via USB to my god damn scanner!

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6 points

I have two oki mc363’s (office and home).

Cost about $600, 6 years ago. Weighs about 30kg, must have a cast iron chassis or something.

Rock solid, great printer scanner in every way. Wouldn’t change a thing.

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6 points
*

My parents have an okidata microline 82 that still prints. One of the dots hits a little light these days.

They also have a 1994 HP LaserJet 4 plus that is still chugging along. Back from when HP made decent printers.

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6 points

Brother.

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5 points
*
Removed by mod
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5 points

Canon, Lexmark. Good stuff.

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3 points
*

That’s funny. When I did sales (oh god like nearly 20 years ago) Lexmark was shit tier.

Acer too, and now look at them. hugs Predator monitor

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1 point

The Omen laptops are pretty good as well. Even the fan blades are made of aluminum. But I would avoid their desktop PCs because they use proprietary components.

Like any other company, some products they make are junk but others are decent.

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159 points

Hewlett-Packard is just an unhinged ad campaign for Brother.

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14 points

I would hate and love if this were true.

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0 points

🤣

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78 points

I will never buy any HP product, just out of principle. Every single of their printers I’ve ever owned had broken down in elaborate ways no one understands, and what only makes it worse, is that the ink costs more than the actual hardware. Obviously it’s because they’re using only the most premium and exotic materials to make it.

What really nailed the coffin for the final time was my printer refusing to accept the black cartridge, claiming it was not a legitimate one, so it locked down the whole printer into some sort of self-repair loop that it never exited

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18 points

I have never bought a new, consumer HP printer. Ancient business HP printers though, I have on several occasions. Those are pretty good actually, they work when you need them to, (third party) toners are plentiful, and they’re cheap. Much better value than a new one.

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2 points

You don’t fuck with enterprise consumers. They will drop bank on anything that will just consistently work. Regular people don’t do that, so you gotta find a new way to rob them

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6 points

Swore off HP many years ago when my laptop began overheating in minutes. Opened it up, looked at the video card heatsink and duct and saw LIGHT in between. Ended up bending the duct ever so slightly and ground a pre1983 penny down to act as a heatsink and fill the gap. Yeah, a penny filled the gap. This after I owned a 1990s desktop where they cooled the processor by using a case fan and plastic ducts to remove the heat. No heatsink whatsoever. They will cut every corner they can.

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1 point

When I need to sign something that isn’t DocuSign. Which, is more often than I’d like.

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2 points

I just scanned my signature and stamp it as a Jpg, then flatten the PDF and save as a new file. “I printed, signed, and scanned it again, sure…”

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76 points

The first issue was buying a cheap printer.
The second issue was buying cheap HP printer.

Buy brother or do your research. If it says on some page “No USB only wireless” just don’t buy it ffs!

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29 points

Brother is no longer allowing 3rd party ink and toner too so do your research there as well.

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14 points

Or buy a printer that uses refillable ink, such as Epson Ecotank. No cartridges - no DRM.

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1 point

I’ve had a couple of the Epson Ecotank printers crap WiFi cards, all of a sudden WiFi just stops working and no amount of resets resolves it.

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7 points
*

Yes and no.
Allowed? Probably no 1st party vendor allows/wants it.
Can do? Yeah sure.
Will I get warranty for violating some kind of EULA (or some other equivalent) for using 3rd Party? Probably not.

As an IT helpdesk we usually just tell them to get 1st party as the toner is not that expensive for that volume and just eat it. At least they have warranty for the 11k of printed papers.

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5 points

I’ve seen reviews saying that a firmware update stopped 3rd party ink/toner from working. Both myself and my mom have Brother printers that we love and have used for years. It’s disappointing and they’re great printers but I don’t want to pay a premium on toner/ink just because. But yeah, as @cerberus_cat said, refillable ink is good too if you need an ink jet printer but I don’t know why anyone would want ink over laser.

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73 points

Fuck HP.

This post was brought to you by the Brother Laser Printer gang.

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21 points

Hell yeah, brother

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12 points

FUCK YEAH, I got one last month. Best printer I’ve ever had. No, I’m not being paid to say this. Fuck HP!

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8 points

Bought a laser printer in early 2020 and am still on my first toner cartridge lol

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4 points

Ok am I taking crazy pills? I bought into the laser printer hype from reddit and got a Brother. And it’s a good printer and all, but my toner runs out just as often as the inkjet did! And I don’t print a lot, like maybe a page per week on average. Am I doing something wrong?

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10 points

You have to be doing something wrong dude, that’s crazy

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6 points

What are you printing out? Photos of the night sky?

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4 points

Definitely doing something wrong my dude. My cartridges last several reams of paper.

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2 points

So the cartridge that came with my laser lasted a month of heavy printing and the off brand replacement is still going with daily use after a year or more.

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2 points

Same lmao.

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