I’ve been using RealVNC for family computer help and have been wanting to setup a self hosted replaced for a while now, but haven’t had the time. RealVNC has recently axed their free levels, so I’ll use it as a reason to setup a self hosted solution.
Ideally it would be something like a web page (I have a domain and reverse proxy) where family can go, get a code or a software to run, which will then let me control their system securely.
I was considering guacamole on a pi at each location I’m likely to have to support, but this doesn’t help when family is away from their home network on laptop.
What is out there for this? Have you used it? What are your experiences?
Thanks
New Lemmy Post: remote assistance software suggestions (https://lemmyverse.link/lemmy.world/post/15441304)
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I turn Tailscale on at their computers and ask them to turn on VNC when I need to assist them on the desktop. Or you can use anything else, there’s plenty of remote desktop apps once you waive the security requirement (because it’s private anyway due to Tailscale).
Haven’t used it myself but you could give https://rustdesk.com/ a try.
I use Rustdesk for 99% of my remote desktop needs (RealVNC only for my Raspberry Pi).
I will add that self-hosting Rustdesk makes it reliable and fast. When I use the public servers, it was not a good experience.
I’m running it off my Synology NAS through docker.
TacticalRMM is very comprehensive, self hosted, but more geared towards organizations managing a fleet of machines.
