Title.

Trying to buy an audiobook with my US account from Australia. Am using a VPN and a fresh log in using a private browsing window. Still getting the “not for sale in this country…”

How does Amazon/Audible still know my country?!

EDIT: Thank you everyone for your suggestions, but I feel like we’re no closer to figuring out how Amazon is detecting my physical country. If they have some new “trick” surely this is a privacy issue as well?!

EDIT 2: Important details, this is on my iPhone using both the Amazon and Audible apps, and via the web with Safari (mentioned below). Doesn’t work.

I gave up and went to my desktop and was able to complete the purchase following the same steps without issue. So 🤷‍♂️ ?!

Clearly Amazon is scraping some information from the phone to region lock the purchase. Still would love to know given VPN isn’t masking my location apparently.

7 points

By “fresh login” do you mean “new account”?

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1 point

Open private browsing window, make sure I’m fully logged out of Amazon. Then log in.

Ie wasn’t previously logged in before the VPN started or private window was opened.

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so its your original account? the same one you started with before getting the vpn

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3 points
*

I have a US Amazon account linked to a US home address and credit card. But I now live in Oz.

Audible uses your Amazon account. And regardless, I’m using an Audible credit for this purchase, so no actual payment anyway.

EDIT: and just to clarify, this is my US Amazon account I’ve had for years

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3 points

Probably DNS?

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22 points

On what device? Android, iOS and Windows have a Region option where you select your country, the browser and any apps can read this trivially.

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1 point

It’s definitely this. I often forget that my Amazon account is tied to Canada (even with a .com.au email address) and it’s only when I see how cheap shit is that I realise I’m actually on amazon.com not amazon.ca

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3 points

On iOS. My VPN is set to USA and I’m logged into amazon.com (not .com.au).

Where would this setting be?

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3 points

Disable location services.

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3 points

Neither Amazon or Audible apps have any location services permissions.

Regardless, disabled it system-wide and didn’t make a difference. Thanks though.

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7 points
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  • Settings -> General -> Language & Region -> Region
  • Settings -> YOUR NAME -> Media & Purchases -> Account Settings -> Country/Region

Both must be changed to a different region to fully switch. Requires a valid payment method from that region (e.g. a debit card from that region). There are consequences to changing regions too, so be careful.

From my experience, sometimes you also need to contact Apple support to finish the change process. Otherwise it may just revert back.

Overall, Amazon surely knows where you are now and it will be set in your Amazon account, I suspect there is nothing you can do.

The best way to achieve what you want is to boot something like TailsOS and create a new account while under the VPN in that region. With a payment method from that region.

VPNs are not magic. Most big companies nowadays have means of detecting actual user locations, which is pretty trivial if you use an app or an operating system that leaks data when under the VPN.

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8 points

Do you have a credit card on your account?

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3 points

US credit card but am using an audible credit

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1 point

They use your payment method to determine which country you are from

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1 point

Yeah my payment method is US credit card. But Audible members get a credit (book) each month to buy a book with in addition to use physical money.

Everything for that account is US.

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9 points

timezone + language settings is another option

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2 points

This might be it. I gave up and purchased from my desktop and the same steps worked straight away without issue. Maybe Amazon has access to phone info that I’m unaware of.

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