I was switching to that Up Bank (by Bendigo), but they straight refuse to let me fund my crypto account, so that’s out because I just want basic control of my own money.

I also have a Bank Australia account, but, while they like to pat themselves on the back about sustainability, their service and product is crap, imo.

So what else you got?

Edit: Just realised I should probably have posted this to AusFinance, but ah well!

17 points

they straight refuse to let me fund my crypto account

Sounds like they’re doing you a solid

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3 points

Haha, I hear ya. But also, maybe not letting me use my own money how I want is a good argument for crypto? 🤷‍♂️ But they’d happily let me gamble my money away on a sportsball, or buy Funko Pops, so who’s to say what should be ‘allowed’.

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3 points

The difference being people aren’t regularly the victims of jerks getting into their Internet Banking and betting large sums of money on sportsball with their money. But they are victims of jerks transferring thousands into crypto where its out of reach of the classic financial system.

I do agree there should be some sort of opt-in flag that says “yeah bro, this account will transfer money into crypto. Let the transaction through”. But it should be very non-trivial to opt-in, also. Like a branch visit where a human can sound you out to see if you’re being scammed.

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5 points

Well, you’re not wrong in that regard!

Gotta admit, everytime I see yet another news story about some idiot transferring their life savings to a Nigerian prince I find it very hard to agree that they should be refunded by the bank. Why is it up to the bank to compensate you for being an idiot? Take responsibility for your actions, damn.

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2 points

I was going to say Bank Australia but it seems you’ve had some issues.

I’ve got a Savings account and Credit Card with them, I haven’t had any issues.

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2 points

We’ve previously had a mortgage with Bank Australia and they were probably one of the worst in terms of the high interest rates they charged.

Everything came to a head recently when we tried to borrow some additional funds to purchase a new house. We’d signed a contract subject to 14 days finance and once we called Bank Australia they told us it would be 5 - 6 weeks before they could approve anything and would not even be able to start looking at anything for over a week.

Called our broker who got on to Macquarie and they had a valuer out at the property at 9am the next morning to start the approvals process.

Would never, ever use or recommend Bank Aus to anyone.

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7 points
*

I’ve tried a lot. My two current faves are Macquarie and Up. Just realised I haven’t changed for ages so they must be good.

Are Up giving you a reason for not accepting the transfer? I haven’t transferred any to my crypto provider for a while, but it used to work fine

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2 points

Yeah, seems like a blanket rule with Up. They said:

“Your account has been reviewed and unfortunately we are unable to allow you to proceed with payments to cryptocurrency exchanges. We apologise for the inconvenience, however the financial safety of our customers and community are our top priority.”

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6 points

Up initially blocked my payment, but after reaching out to them, I encountered no problems with crypto exchanges. Is it possible that they only restrict new accounts?

It has been about 6 months since I’ve used crypto so it could also be a new rule.

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1 point

Yeah, I reached out to them straight away and that was their response. They didn’t say anything when I then asked to close the account, so fuck em.

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5 points

Many of the Australian banks are starting to clamp down on crypto transactions due to scams and ransomware. Some of them won’t allow transfers to “high risk” exchanges, whereas others are stopping them altogether.

https://www.bendigobank.com.au/media-centre/bendigo-bank-blocks-high-risk-crypto-payments-to-protect-customers/
https://www.commbank.com.au/support/security/cryptocurrency-payments.html
https://www.westpac.com.au/about-westpac/media/media-releases/2023/18-May/
https://news.nab.com.au/news/scam-strategy-update/

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2 points

I rate ME bank, out of the banks my partner and I looked at they offered some of the better interest rates for us and they’ve been pretty good so far. Downside is there are no branches but AusPost has facilities to allow deposit and withdrawal iirc.

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5 points
*

No idea about crypto, but Great Southern Bank is excellent.

They are a “customer owned” bank - so all profits the bank generates from the money you deposit, fees you pay (there aren’t many fees) are returned to you, as both a customer and partial owner of the bank.

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1 point

Looking very good actually, thanks!

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2 points

Cool, never heard of them, will check em out, thanks!

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4 points

They used to be known as Credit Union Australia.

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2 points

Is it one of those situations where they’ve got so much bad press as CUA, that now they operate under a different name?

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2 points

yeah i guess that’s the basic idea of a credit union

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6 points

I think a lot of the ‘customer owned’ banks are usually good, they can be regional based as well. IE for Newcastle area Greater Bank and Newcastle Permanent Buildng Society both have lots of branches and good customer support for local. I used to like StGeorge until Westpac took them over, went downhill after that

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2 points

Good suggestion, credit unions are the way to go.

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