On mobile, it prompts you to either “get the app” or “open app” with no way to click past. Screenshot won’t upload.

This is worse from several months ago https://lemmy.today/post/8935690

63 points

That’s pretty scummy. It doesn’t require login on desktop view.

Two workarounds:

  1. enable desktop view, then you can close the login prompt and zoom way in to find the actual download button
  2. easier, change dl=0 to dl=1 at the end of the URL and it will bypass all of that and download directly.
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18 points
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I am on Desktop view

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10 points
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Then I would question whether the file was shared correctly by the uploader. I shared a file from my Dropbox, setting it so anyone with the link could view, and was able to download it from desktop view on mobile Firefox (in incognito mode)

There is an option to require a password to view the file, is there any possibility that that was set in your case?

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-3 points

No possibility.

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43 points

Shared from a paid account or from a free account?

If shared from paid account, then tomorrow I’m going to cancel our company account as this is unacceptable, we use that for sharing files in emails (we tried to use a self hosted nextcloud but customers are too dumb to figure out how to press the download button)

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24 points
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Paid. There may have been something that affected it but we don’t know what. Can you do your own tests and report back?

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17 points

Both on mobile and desktop there’s a “login wall” but it can be dismissed by pressing on the X.

Still, it’s a dark pattern that I don’t like, tomorrow at work we will discuss alternatives as we subscribed (one single account shared between everyone) just for sending attachments with filelink using thunderbird - and with a “login wall” it no longer fits the purpose

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4 points

What fucking X? Where is it?

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15 points

When something is free, you are the product.

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24 points
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Except the vast majority of Dropbox users pay for it.

Edit: adjusted to how much they use it/share files.

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4 points

That’s interesting. My experience is the exact opposite. Do you have any links to information on paying Dropbox customers?

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9 points

It’s in the earnings reports: https://dropbox.gcs-web.com/financial-information/earnings-reports 18.16M paying customers in Q2 2024

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3 points

Free usage is still limited to 2gb unless you got a lot of referrals. It was a lot in 2008, but it’s difficult to daily use that in 2024

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2 points

Unless it’s Nextcloud?

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1 point

When something is free, you are fuel in the machine that is the product.

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1 point

Yeah except in this case this entire complaint is bullshit because somewhere there was user error. I tested it and it worked totally fine just using mobile browser. Simply offered to get app or continue using browser.

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13 points

Dropdox and Mega,nz are the worst file sharing service ever made, I don’t know why people still using their service and it’s infuriating when I have to download from their shitty ass website

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5 points

^porn, mainly^

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2 points

ive always hated Dropbox so much. it’s terrible with syncing as well.

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1 point

I have used both for many years and everything has worked absolutely as intended and I’ve had no problems.

Maybe not everyone knows what they’re doing completely? Maybe many people do something wrong by mistake but don’t know it? Or do, but they’re impatient? Or they get frustrated because they don’t want to fix their problem on their own and expect the product to be totally idiot-proof?

As an IT professional for several decades, I can attest this is the problem like 80% of the time.

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1 point

Can you recommend a good service?

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2 points

Megadb.net is pretty good

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1 point

"Upload is temporarly disabled for unregistered users.

Registered users can login to upload."

There’s some irony here.

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7 points

Isn’t this a requirement that the sharer decides?

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2 points

Is it?

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