This is just a rant… maybe a discussion starter
Margins on 2nd hand and new electric cars are thin, gone are the days where you could get 25% off a new car, and thin margins mean lower commission.
Servicing costs are minimal so no kickbacks for selling the servicing plans.
People are wise to paint protection and alloy wheel cover that cost more than a refurb.
EV buyers tend to make better decisions and are more likely to be cash buyers or finance elsewhere, so no kickback for selling a finance plan.
Manufacturers still selling higher margin hybrid and ICE vehicles mean they are the real target for salespeople.
Manufacturers also want to shift their ICE inventories and new products so they are still pushing the FUD on electric, and myths like “EVs will be obsolete once Hydrogen cars come out, you may as well get an ICE car in the meantime.”
I’ve had a really bad customer experiences at Toyota, Honda and now Kia dealerships.
I know people will suggest the Tesla online sales model, but Musk is just ruining the brand to the point where I can’t buy or recommend one.
So now I’m going to do all my own research, find the exact car I want, and contact the dealer/seller directly while avoiding as much interaction as possible.
I assume you are not from Thailand.
https://electrek.co/2024/07/03/byds-10k-ev-price-cuts-spark-backlash-thailand/
why are the customers complaining about discounted prices? wouldn’t lower prices on EVs and making them more affordable to more people be a good thing?
Service plans are too cheap for EVs so really low commission, plus people know they don’t need any real servicing, it’s a major selling point.
If people didn’t make good decisions they’d let the salesperson talk them into a nice commission rich hybrid.
The guy who told me about Hydrogen cars taking over soon sold my dad his car 25 years earlier, so a career salesman.
I’m calling ahead and telling them the car I’m coming to see and the price I want to pay, if it’s not there or the price changes I’m never coming back.
Service plans for EVs are less than half the price of ICE equivalents. Half the price means probably half the commission.
Even at half the price they still offer very poor value for money, simply because EV’s don’t need as much maintenance.
Why would you think they could just jack the price up to keep their sales people happy?
My whole point here is that dealerships are going severely downhill as EVs are shifting their business model to the point where they don’t even want to help EV customers, so the customer has to do all the work of researching the right car and options, and finding it themselves.
Gonna call Hanlon’s Razor on this one. These salespeople are generally just idiots who don’t even know the names of the cars on their lots.
I bought a new car a couple years ago and was really disappointed in my search to discover that I seemed to know more than the sales people at basically every dealership. The only person I talked to who seemed really knowledgeable was actually not a salesman but a manager at a Ford dealership.
At least in Europe, both Volvo and Polestar sell online at «fixed» prices.
Polestar 2 is in between Model 3 and Y, size wise and releasing 3 and 4 these days. Volvo has options from the EX30 to EX90.
I used to be a huge Toyota fan. I’ve been driving a 3rd hand 2011 Nissan Leaf to work as our secondary car for a number of years and an old Prius for longer trips. We really need a new car to replace the Leaf so that I can drive more than 35 miles. Toyota’s bullshit statements on electric cars turned me off to ever buy one again. I’ve been in a search for months and have noticed that traditional manufacturer dealerships just don’t care about electric cars for the reasons you state. I’ve decided to go with companies that have at least 2 released electric cars. That shows a level of choice and commitment.
I’d look at in terms of compliance car, or all in.
VW, Hyundai/Kia, GM, Ford and Volvo are all doing good work with EVs. They’re selling a lot of vehicles, have multiple well received models with medium to great reviews, and they’re building vehicles from the ground up to take advantage of EV perks.
Compare that to Toyota, who created one pure EV, the bz4x, that has a crappy charging speed and range and a high price, and for the first several years, received no promotion or ads. For some reason, they’re advertising it a lot now, but it’s still a shit car compared to what else you can get for the same price. I would throw fiat, Audi, BMW, Honda all in that boat too. You’re much better off going with someone that created a vehicle they actually want to sell lots of.
Seriously looking at the Polestar 4. They are sort of Volvo but now 100% electric at this point.
Prices were too high for me, personally. It helps to create your own spreadsheet so you can see the specs you care about at a glance. And to test drive so you can see which (like kia ev6) have itsy bitsy windows you can’t see shit out of
EVs will be obsolete once Hydrogen cars come out
follow up question, and when would those come out?
I did ask… apparently “Toyota have had some big breakthroughs and they should be out in a couple of years, with instant refuelling!”
I believe my reply was “that’s absolute bullshit”
Instant refuelling
I do not think the word means what you (the dealer) think it means.
I see Tesla Superchargers and a growing number of other charging stations popping up all over the place.
Where do I go to fuel up a hydrogen car? I don’t see hydrogen fueling stations anywhere… How long will it take to build all that out?
Well I last looked a couple of years ago and there were three in the UK, I found one source that says there are 14 but half of them are offline and in places like Universities.
An impressive 1 for every 18,736 miles of road, and a working one for every 37,471 miles.
I wonder how far you can get on a full tank?
Follow up comment: Even if they do come out and we’re somehow green, dealerships won’t sell them either. Oil money speaks pretty loud
Ah well that is one of the reasons why big oil has invested so much in hydrogen, the way hydrogen is made right now is by refining it from natural gas using massive amounts of electricity which oil companies can generate for themselves. This hydrogen is then sold along with the same 0.1% of hydrogen which is electrolysed from water using solar and wind power and greenwashes the remaining 99.9% masking the fact you would have been better off just refining crude oil into diesel, or burning puppies and kittens in a steam engine.
Back when I was considering a Ford Lightning, I went to a local Ford dealership and the salesman came out like they do. He asked what I was looking for and I said I just wanted to see the Lightnings.
He literally said “you know we’re an oil and gas country, right?”
Even if I was fully planning on buying that day, there’s no way I would have bought from that guy.
At one point, he also said something along the lines of “they don’t give us any incentive to push these.”