Hello all!

This is my first time doing anything like this so I’m sure it’s some basic technical thing I’m missing but I’m having trouble with this.

I have my server running on Linux mint and I can get that to work just fine but no matter what I do I cannot connect to the server from the Jellyfin app or swiftfin what’s the most likely cause of this and how can I fix it?

7 points
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How do you know the server is worker fine? How are you accessing it to know that?

E:

Do you have a firewall running on your mint installation? If so have you allowed the ports (8096/8097)

Can you access the web client on the Mint installation http://<ip of mint>:8096

Can you use that same address on your phone / another computer to access it?

FYI If you’re using 127.0.0.1 that will not work on your phone or any client that’s not running the Jellyfin server.

When you use the Jellyfin app which server address are you putting in?

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0 points

I’m using a laptop running Linux mint and I am able to access the dash from it

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4 points
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How? Like http://<ip of mint>:8096 in a web browser? On the same system running the server or is this a separate computer?

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1 point

Same system running the server

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1 point

Can you connect from the web browser on your iphone?

You might need to include the port number when you type in the server name or IP address.

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1 point
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Yes, good question. Phone wifi could be on a different network or subnet than the jellyfin server.

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1 point

Thanks for the advice everyone I’ve got a lot going on for the next few days but if I can get everything working I’ll update the post

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-2 points
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Can you access it on a different device? If I recall correctly Apple has a bunch of restrictions on local network access. Maybe find a device running a different OS and test it there

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