Two weeks before your subscription expires - they auto-renew if you didn’t disable that function. I didn’t disable the goddamned function and - of course - they auto-renewed me for the Cadillac plan that’s $160 a year. My perfectly fine cheapie plan was $60.
I’m in the process of trying to get a refund and I’m not enjoying it.
I got a refund through the livechat outside the trial period a couple years ago by repeatedly replying “i understand what you’re saying, but i still require a refund, thank you” each time the person explained why they were unable to issue a refund. After five times or so they said “a refund has been issued” and ended the chat. I was only getting like 15% of my internet speed when torrenting. Switched to mullvad and no problems other than it doesn’t bypass regionlock with netflix.
“i understand what you’re saying, but i still require a refund, thank you”
Thanks. I hope I can get this resolved via email. But if necessary that quip is very useful if I end up stuck in some livechat hell. In fact - repeating the same phrase over and over in any livechat hell is probably a great idea.
mullvad
I’ll check them out.
My cards are always frozen because of this. Only unfreeze before paying.
I do this with my debet card and it drives some people I know crazy. Its annoying only when there is shit signal.
I have had my debet card skimmed like twice in town. So now it stays frozen and people can deal with it.
I recommend getting a refund and choosing a different VPN company because Nord gives me sys vibes with how much it advertises itself, especially all those damn YT sponsorships
If you’re paying $60 a year just get Mullvad.
I recommend using Mullvad instead. 5 euros a month, you can pay using crypto or even cash in an envelope.