Anyone here have any experience with a Datto Backup Appliance?

I have just been told that they’ve never run a full restoration in the six years that it’s been in service, deployed for the backup of four mission critical virtual Windows Servers, four Windows Workstation and a (physical?) Linux PABX server.

The actual appliance is apparently a “Datto S3-2000 BCDR”

Edit: The anal retentive in me is going WTF in a tight loop. The industry professional with 40 years experience in the field is going, different day, same old…

I realised that I didn’t actually ask the pertinent question, the hamster wheel was running full tilt, but is this normal, or is this WTF, or somewhere in-between?

3 points

Unfortunately, pretty normal.

Datto does have a service where it restore the daily backup to a VM and boot it to make sure it gets to the login screen, has that been running?

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1 point

I doubt it.

Does it have a name?

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It should be sending an email with the results every day, we have some older ones still doing this (we moved everything else away from datto one kaseya acquired them). Or at least that’s how ours works.

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Do you know if this daily VM allows you to test functionality, or is it destroyed by the process without the ability to keep it, login and check databases, etc. ?

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